Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website located at ledgerandlane.co (the "Site") and the accounts receivable management services (the "Services") provided by Ledger & Lane LLC ("Ledger & Lane," "we," "us," or "our").

By accessing the Site or engaging our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site or Services. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.

1. Services

Ledger & Lane provides accounts receivable management services, including but not limited to: outreach to clients' customers regarding outstanding invoices, payment facilitation, AR reporting and analytics, and related consulting services.

The specific scope of Services will be defined in a separate Service Agreement or Statement of Work ("SOW") between Ledger & Lane and each client. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement shall control.

2. Client Responsibilities

As a client, you agree to:

• •Provide accurate, complete, and timely accounts receivable data, invoices, and customer contact information
• •Ensure that all invoices submitted for collection are valid, undisputed (unless disclosed), and owed to you
• •Notify us promptly of any invoice disputes, credits, adjustments, or payments received directly
• •Maintain appropriate authorizations to share End Customer data with us for the purposes of AR management
• •Pay all fees due under these Terms and the applicable Service Agreement

3. Fees and Payment

Fees for our Services consist of a monthly retainer and performance-based collection fees as outlined on our Pricing page or in your Service Agreement. All fees are invoiced monthly and due within fifteen (15) days of the invoice date.

Collection fees are calculated as a percentage of amounts successfully collected on your behalf and are tiered based on the aging of the receivable at the time of engagement. The specific fee schedule will be set forth in your Service Agreement.

Late payments are subject to a late fee of 1.5% per month (or the maximum rate permitted by law, whichever is less) on the outstanding balance.

4. Term and Termination

Our Services are provided on a month-to-month basis unless otherwise specified in a Service Agreement. Either party may terminate the engagement by providing thirty (30) days' written notice to the other party.

Upon termination: (a) you will pay all fees owed through the effective date of termination, including collection fees on amounts collected during the notice period; (b) we will return or securely destroy all client data within 90 days; and (c) we will cease all outreach activities on your behalf.

We reserve the right to suspend or terminate Services immediately if you breach these Terms, fail to pay fees when due, or if we determine in good faith that continued service would violate applicable law.

5. Confidentiality

Each party agrees to hold in confidence all non-public information received from the other party in connection with the Services ("Confidential Information"), including but not limited to customer lists, financial data, business strategies, and proprietary processes.

Confidential Information may only be used for the purpose of performing or receiving the Services and may not be disclosed to third parties except as required by law, with prior written consent, or to service providers bound by confidentiality obligations.

6. Compliance with Laws

Ledger & Lane conducts all collection activities in compliance with applicable federal and state laws, including the Fair Debt Collection Practices Act ("FDCPA"), state collection licensing requirements, and consumer protection statutes.

We do not engage in harassment, threats, misrepresentation, or any other prohibited collection practices. Our outreach methods are designed to be professional, respectful, and compliant with all applicable regulations.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEDGER & LANE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO THE USE OF OUR SITE OR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO LEDGER & LANE DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to indemnify, defend, and hold harmless Ledger & Lane, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) the inaccuracy of any information you provide to us; (c) any dispute between you and your End Customers that is unrelated to our Services; or (d) your violation of applicable law.

9. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT WE WILL SUCCESSFULLY COLLECT ANY SPECIFIC AMOUNT OR PERCENTAGE OF YOUR OUTSTANDING RECEIVABLES. COLLECTION RESULTS DEPEND ON NUMEROUS FACTORS OUTSIDE OUR CONTROL, INCLUDING THE FINANCIAL CONDITION OF YOUR CUSTOMERS AND THE VALIDITY OF THE UNDERLYING INVOICES.

10. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Ledger & Lane or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

11. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved within thirty (30) days, either party may submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association ("AAA"), to be conducted in Chicago, Illinois.

Each party shall bear its own costs and attorneys' fees in connection with any arbitration, unless the arbitrator determines otherwise.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

13. Modifications

We reserve the right to modify these Terms at any time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site or Services following any changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with any applicable Service Agreement and our Privacy Policy, constitute the entire agreement between you and Ledger & Lane with respect to the subject matter hereof and supersede all prior or contemporaneous communications, whether electronic, oral, or written.

16. Contact Us

If you have any questions about these Terms, please contact us: